Frequently Asked Questions | Odd Sox – ODD SOX

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FAQ

Frequently Asked Questions

Q: How long until my order arrives?

A: Majority orders ship out within 24-48 hours and arrive within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

Q: How do I track my order?

A: Tracking is automatically sent to your email address once the item is shipped. You can track your order via the USPS postal website.

Q: How much is shipping?

A: Shipping costs are determined by your merchandise, service level selected and destination address. International orders may have duties (or custom tariffs) and tax calculations for international shipments and are the customer's responsibility. This will vary depending on the destination country customs authorities.

Q: Do you accept returns/exchanges?

A: Customers may return items through the [return portal](/content/apps/returns/ "Odd Sox Returns"/index.html), purchased from oddsox.com within 30 days from the date of purchase on ( [eligible for returns](/content/policies/refund-policy "Return, Exchange & Refund Policy"/index.html)).

Q: Do you ship internationally?

A: Yes. Our products can be shipped worldwide depending on USPS delivery regulations.

Q: Do I need an account to place a sox box order?

A: Yes. Our Sox Box subscription requires an account to be made to ensure that you get styles that you prefer. [Sign up today.](/content/account "Odd Sox User Account"/index.html)

Q: Is the Sox Box available for a discount?

A: No. The reason why is because we have marked our boxes down to the lowest available amount.

Any other questions can be answered by emailing us directly.

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